Inbound Telemarketing
Case Study

Client: $1.75B annual Real Estate Lender

Marketing Goal: Develop and implement a single point of contact to function as North American Lead Manager for the Commercial Real Estate Business Unit of a Major US Corporation.

Methodology: Assets in use for this effort include: In/Outbound Dedicated Call Center Personnel, WAN Data Connectivity, E-Literature and Collateral Fulfillment, & Trade Show Attendance. NALM team qualifies all incoming (phone, mail, email, web) loan inquiries. NALM team then directs qualified leads to the appropriate Client team member. NALM also performs accountability audit on disbursed leads.

Result: Alliance processes leads with an aggregate value $500,000,000.00+ annually.

Inbound Telemarketing
by Alliance Direct Marketing Services

Our inbound call center is ready to expand and manage your customer service and inbound sales. Your ability to handle more business and sales can expand almost instantly. We can tailor a variety of solutions for managing your inbound and outbound sales calls.

High Tech or Low Tech,
Alliance Inbound Telemarketing Services
are always High Touch.

Inbound telemarketing campaigns range from order entry to product technical support.

We provide dedicated, shared and blended agent inbound telemarketing services.

Inbound technical features ranges from voice mail to full ACD, DNIS, ANI, Skills based routing and ‘hot key’ transfer, all in a web enabled environment.

Digital recording and remote monitoring are also available.