Outbound Telemarketing
Case Study

Client: A West Coast State Government

Marketing Goal: Capture meaningful data from Auto Safety Inspection “fail then pass” citizens for Federal and State “Clean Air” Efforts.

Methodology: Six months of data was pulled, DNC scrubbed (as a courtesy only), and then called for non-compensated participation in a 53 question survey. Multi-language Telemarketing Service Reps placed the outbound calls so that data from major ethnicities was included.

Result: The project came in under budget and ahead of schedule. The data is currently under review in Committee.

Outbound Telemarketing

We provide highly efficient business to business and business to consumer outbound telemarketing services employing the leading edge call center technologies provided by Stratasoft, Inter-Tel and Microsoft.

Outbound and blended telemarketing programs are available in a Web Enable Environment utilizing redundant T1 and/or ISDN internet access.

Outbound telemarketing services range from true manual dialing to 3:1 predictive dialing.

Our outbound telemarketing campaigns are scaled to your requirements from one manual agent in Dallas to 100 predictive agents overseas.

Station to station transfer, ‘hot key’ transfer, digital call recording and remote monitoring services are also available.